Updated December 23, 2012
Namecheap Outlook IMAP – Configure an IMAP Connection between Namecheap and Outlook 2010
The goal of this page is to let you synchronize the messages in your Namecheap mailbox with Outlook 2010, using the IMAP email protocol. Your Namecheap mail will appear within its own set of folders in Outlook, neatly separating it from the mail in the regular Outlook Inbox, while still giving you access to most of Outlook’s tools for managing messages and other personal information.
Since IMAP works by synchronizing messages between Outlook and the Namecheap mail servers, you retain the ability to connect directly to your Namecheap mailbox with your web browser, and/or access your messages with other mail programs or mobile devices. But here’s the gotcha. If any of your mail programs and mobile devices connect to the Namecheap servers using a POP3 connection, all the messages will get downloaded to that one, and your mail will only be accessible through that one mail program or device.
So if you’re going to do this, make sure you do it everywhere you need access to your Namecheap email. Ready?
How to Make a Namecheap IMAP Connection to Outlook 2010
Follow these steps to make an IMAP connection between Outlook 2010 and your Namecheap email account.
NOTE: While Outlook 2010 can often set up IMAP email accounts automatically, we’re doing this job manually so we can be sure everything is set up exactly the way we want it to work.
Please follow these steps to set up your IMAP connection. Note that to make things clearer, we are assuming you are setting up the email for a website named XYZ.com, which you are hosting at Namecheap. Wherever XYZ.com appears in these instructions, be sure to substitute the name of your website:
- In the Outlook main window, click the File ribbon tab. Click Info if that tab is not already selected, then click Add Account. This launches the Add New Account wizard and opens it to the Auto Account Setup screen.
- Set the Manually configure server settings or additional server types checkbox and click Next to go to the wizard’s Choose Service screen.
- Select Internet E-mail, then click Next to go to the Internet E-mail Settings screen.
- Enter your name as you want it to appear in messages in the Your Name field.
- Enter the full NameCheap email address in the E-mail Address field. This is the email address associated with XYZ.com.
- Select IMAP in the Account Type list.
- Enter mail.XYZ.com in the Incoming mail server field and mail.XYZ.com in the Outgoing mail server (SMTP) field.
- Enter the username User Name field. Namecheap refers to this as the Mail Server Username. You create the username by replacing the ‘@’ in the email address with a ‘+’. So, if the email address is [email protected], the username to enter in this field would be admin+XYZ.com
- Enter the email address password in the Password field.
- Set the Remember password checkbox if you don’t want to have to enter your password manually each time Outlook checks your mail.
- Make sure that the checkbox next to Require logon using Secure Password Authentication (SPA) is CLEARED.
- Click More Settings to open the “Internet E-mail Settings” dialog box.
- Click the Outgoing Server tab to switch to the Outgoing Server tabbed page.
- Set the My outgoing server (SMTP) requires authentication checkbox.
- Make sure the Use same settings as my incoming mail server option is selected.
- Click the Advanced tab to see the Advanced tabbed page.
- Click the Use Defaults button next to the Incoming server (IMAP) field.
- Enter 26 into the “Outgoing server (SMTP)” field.
- Make sure both of the “Use the following type of encrypted connection” fields have the None option selected.
- Click OK to return to the “Internet E-mail Settings” dialog box.
- Click the Test Account Settings button. A “Test Account Settings” dialog box appears.
- You may see a dialog box warning you that your browser could not verify the security certificate for the site. You can safely ignore this.
- After Outlook and the Namecheap servers negotiate for a bit, you should see a Congratulations message in the “Test Account Settings” dialog box.
- Click Close to close this dialog box.
- Click Next to close the “Add New Account” wizard.
Assuming you got the congratulations message, you’re done. Your Namecheap Outlook 2010 IMAP connection is configured. If you take a look at the Navigation Pane in any Outlook Mail view, you should see a set of folders named after your Namecheap email address.
IMPORTANT: It can take a few moments for the contents of your Namecheap email account to appear in Outlook. This is normal and nothing to worry about.
If you didn’t get the congratulations message, go back to the beginning of the steps and walk through them again to confirm that all the settings are the way you want them. That should resolve the problem. If it doesn’t, please leave me a message below, and we’ll see if we can figure it out.
NOTE: If the test shows that you can receive messages fine, but you can’t send them, it is possible that the Namecheap IMAP settings we have just configured are not to blame. This kind of problem can be caused by things that are outside of the scope of the Namecheap Outlook 2010 connection itself. I’ve posted instructions for troubleshooting that kind of problem on the Can’t Send Email page.
This is the end of the Outlook 2010 Namecheap IMAP configuration process.
From here you can:
Return to the top of this Namecheap Outlook 2010 page.
Configure Outlook to open to the Namecheap folders, rather than the default Outlook Inbox at this Set the Startup Folder page.
Configure Outlook to display Desktop Alerts for this account on the Adding Desktop Alerts page.
Go to the main Outlook 2010 email accounts page.
Go to the Outlook 2010 home page.
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