Updated February 13, 2012

Making the Atlantic Broadband Outlook 2010 Connection

Your Atlantic Broadband mail account is a useful thing in its own right. But combine it with Outlook and it becomes far more useful and powerful. That’s the goal of this page – to make an Atlantic Broadband Outlook 2010 connection.

But before we configure this Atlantic Broadband Outlook 2010 connection, there are a couple of things we need to talk about. First, be aware that the procedure for making this happen varies depending on which version of Outlook you are using. The instructions on this page are specifically for Outlook 2010.

The second issue has to do with downoading your messages to Outlook. Once you have this connection set up, you won’t be able to read your mail using the Atlantic Broadband web interface anymore. Your messages will be downloaded to Outlook 2010 and deleted from the Atlantic Broadband servers.

That may sound like a drawback to you, but it really isn’t. You could set things up so that a copy of your messages remained on the server, but that would lead to all sorts of headaches. You would end up with two independent copies of each message (one in Outlook and one on the Atlantic Broadband servers) that you would have to keep track of. I used to do things that way and believe me, it is a headache.

So just be aware that once we finish here, you will work with your messages using Outlook 2010 (which after all is why we are doing this) and not with your web browser.

Third, please be aware that I do not use Atlantic Broadband myself. This is my distillation of their published instructions for making an Atlantic Broadband Outlook connection.

I’ve extrapolated their instructions (which are written for earlier versions of Windows and Outlook) to cover Outlook 2010. If you notice any problems while working through these instructions, please post a message at the bottom of this page and let me know. Thanks!

Ok, one last thing. Wondering how you’ll be able to distinguish the Atlantic Broadband messages in your Inbox from the other messages? At the end of this post you’ll find a link to a page that shows you how to highlight messages from a specific source, using abilities like BOLD, ITALIC, even COLOR to distinguish between messages from different sources at a glance.

How to Make the Atlantic Broadband Outlook 2010 Connection

With all that out of the way, let’s get started on actually making the connection.

1. In Outlook 2010, click the File tab on the Ribbon. In the “File” menu that appears, click Info to display the “Account Information” screen shown below.





2. Click Add Account to open the “Add New Account” page of the “Auto Account Setup” wizard.

3. Select the Manually configure server settings or additional server types option, then click Next. There is no need to enter any other information on this screen as we will be entering it on the next one.
4. On the “Choose Service” screen that appears, select Internet E-mail, then click Next. This opens the “Internet E-mail Settings” screen.

5. In the “User Information” section of the screen, enter your Name as you want it to appear in messages.
6. Enter your full Atlantic Broadband E-mail Address.
7. In the “Server Information” section of the screen, select POP3 as the “Account Type.”
8. Enter your Atlantic Broadband name (the part of your email address that comes before the “@”) in the “User Name” field.
9. Enter your Atlantic Broadband password into the Password and Retype Password fields, and set the Remember Password option so you don’t have to manually enter the password every time Outlook wants to check for new mail.
10. Confirm that the Require logon using Secure Password Authentication (SPA) option is NOT selected.
11. Click the More Settings button to open the “Internet E-mail Settings” box, then click the Outgoing Server tab.





12. On the “Outgoing Server” tabbed page, set the My outgoing server (SMTP) requires authentication checkbox and then set the Use same settings as my incoming mail server option.
13. Click the Advanced tab to open the “Advanced” tabbed page.





14. In the “Incoming Server (POP3)” section, enter pop.atlanticbbn.net
15. In the “Outgoing server (SMTP)” section, enter smtp.atlanticbbn.net
16. Click OK to save these changes and return to the “Internet E-mail Settings” screen.
17. Click the Test Account Settings button to confirm that your Atlantic Broadband Outlook 2010 connection is set up properly. After a moment or two, you should see a box with the message, “Congratulations! All tests completed successfully.” This tells you that all is well. Click Close to close this box and return to the “Internet E-mail Settings” screen.
18. Click Next, then Finish.

NOTE: If the test shows that you can receive messages fine, but you can’t them, the problem is often caused by factors outside the Atlantic Broadband Outlook 2010 connection you just set up. I’ve posted instructions for troubleshooting that kind of problem on the Can’t Send Email page.

That was the last step. Your Atlantic Broadband Outlook 2010 connection should now be up and ready to go.

From here you can:

Return to the top of this Atlantic Broadband Outlook 2010 page.

Learn how to highlight Yahoo messages in your Inbox.

Go to the main Outlook 2010 email accounts page.

Go to the Outlook 2010 home page.

Find More Info…

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5. The Yahoo Outlook 2010 Connection